Refund policy

Any time inside the 60 days after payment, one message brings the whole amount back. No reason, no form.

Send one WhatsApp message with the word refund and the username on the account. We find the order and put the refund through straight away.

The money goes back by itself if any of these happen:

• No login arrived after the payment cleared.
• The same order was billed twice.
• We asked you to confirm a payment and heard nothing within 7 days.
• A payment came in short of the order total and the difference was still unpaid after 7 days.

• More than 60 days have passed since the purchase.

Once approved, the refund is sent back to the payment method you ordered with, normally the same day. Your bank decides when it appears on the statement, most often within two to five business days.

Your rights under federal and provincial consumer law sit above this policy. Whichever gives you more applies.